Texting, Tweeting, instant messaging, Instagram, Snapchat, WhatsApp—what do they have in common? Mainly they represent a transition from long-form written communication (and communication skills) to a more shorthand version that is increasingly more accepted, and used, especially as millennials permeate the workplace. But communicating, whether it’s via device, at a presentation or during a lunch-nlearn, can be daunting and stressful. McLuhan & Davies offers solutions for business communication and helps people to “think, write, speak and lead.” Your Workplace magazine spoke with Amanda James, chief operating officer with McLuhan & Davies, about their communication research and how process and communication training is even more important in today’s modern workplace…
