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DECODING COMMUNICATION

Building better relationships through better communication.

The key to successful communication involves the ability to understand and be understood.

Teamwork and communication depend on each other. But what do you do when there is a breakdown in or between teams? We have surveyed thousands of professionals and built a three-part model to adapt communication to any audience. This goes beyond the ‘what’ of the message to ‘how’ it is relayed.

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KEY BENEFITS

Speed up the exchange of ideas and information

Speed up the exchange of ideas and information

Discover how to adjust your communication style in a complex and shifting communication landscape.

Adapt To Your Audience

Adapt To Your Audience

Recognize and adapt to different communication preferences according to your audience.

Manage more effectively

Manage more effectively

Communicate more inclusively, ensuring that everyone is involved in the communication process.

LEARNING OUTCOMES

Identify Analytical, Visual and Interactive Communication Preferences

Identify Analytical, Visual and Interactive Communication Preferences

Understand differences in the various communication preferences to ensure everyone understands your message.

Improve Business Relationships

Improve Business Relationships

Adapt your preferred communication style to the style of others to help you sell, persuade, manage, empathize, listen and improve customer service.

Discover, Diagnose, and Treat Common Communication Issues

Discover, Diagnose, and Treat Common Communication Issues

Learn strategies for bridging communication gaps and to avoid confusion, conflict and duplicated efforts.

Customize Your Learning Experience

  • In-Person
  • VIRTUAL
  • RETREATS
  • MICROLEARNING
  • Train-the-Trainer
  • The Learning Journey

Gather Your Team

Our expert facilitators bring world-class content to your organization or corporate event (Learning Retreats), ensuring a tailored and impactful experience.

SAMPLE SESSION OVERVIEW

FLEXIBLE LEARNING FORMATS

You can experience Decoding Communication as a half day a session, or as a series of Microlearning sessions.

Virtual Instructor-Led Training

Bring team members together, no matter where they log-in from. Access live interactive learning sessions from anywhere! Our virtual sessions prioritize ongoing attendee engagement and peer-to-peer feedback with the flexibility of private practice spaces throughout. FLEXIBLE LEARNING FORMATS: Whether you have 30 minutes or 2 days back-to-back our virtual training sessions can be adapted to fit your schedule.

SAMPLE VILT SESSION OVERVIEW

Develop, Inspire and Empower Your Team

At your next conference or corporate learning event, let us “wow” your group. We draw from a catalogue of award-winning content and a global team of captivating facilitators. We will create an experience that will have immediate impact and will resonate with your team long after the session is over. We make learning to become a better speaker, writer or leader hands-on and fun. Your audience will walk away with powerful, effective and most of all practical techniques they can implement right away!

BITE-SIZED, INTERACTIVE, AND INSTRUCTOR-LED LEARNING

Organizations with microlearning report: 50% higher employee engagement and 17% greater job satisfaction. Featured Decoding Communication Micro-learning Session: How do you adapt to someone else’s communication preference? (1:1)

SAMPLE SESSION OVERVIEW

Coaching

Benefit from communication skills coaching with our experts, addressing specific goals and challenges.

Empower Your Team As A Licensed Decoding Communication Facilitator

Unlock your organization’s potential by becoming a licensed facilitator to deliver our acclaimed workshops within your own walls. With Train-the-Trainer certification, you gain the flexibility to train your team anytime, anywhere, using instructors you already know and trust.

BECOME A LISCENSED TRAINER

Learning with us doesn't end at the session close! We have a number of assets and add-on experiences to continue developing the practical communication skills introduced and practiced in the training. We offer pre- and post- session assets including: Self-assessments, Post-Training Meeting Agendas, One-Month Practice Plans, and more!

Customize Your Learning Journey

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FREQUENTLY ASKED QUESTIONS

Why Decoding Communication?

Decoding Communication blends theory, application, and feedback, empowering you to adapt to diverse communication styles and forge stronger connections. Master strategic communication to gain a competitive edge in every interaction, from team collaboration to client engagement.

What Makes It Unique?

We have surveyed thousands of professionals and built a three-part model to adapt communication to any audience. This goes beyond the ‘what’ of the message to ‘how’ it is relayed.

Can I earn a certificate upon completing the course? Professional Development Units?

Yes. We provide digital badges upon completion of all one- and two-day participants of our workshops by request. You can apply for Professional Development Units with it!

How to Attend?

Teams/Organizations: Contact us for more details on bringing this transformative communication training into your organization.

Individuals: Check our Public Workshop Calendar page to find the next workshop near you!

How Do I Become an Accredited Trainer?

Step 1: Take the course you want to be certified in (EITHER attend a public workshop OR participate in an in-house session that your company runs.)

Step 2: Go through an accreditation process with one of our master facilitators (typically 2-3 days).

Step 3: Do a dry run for some of your people and debrief with the master facilitator.

Step 4: Perform an optional co-teach with the master facilitator.

FIND A LOCAL
REPRESENTATIVE

Connect with trusted affiliates in your area. All of our affiliates are trained and certified in our workshops.

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PUBLIC WORKSHOPS

If your organization doesn’t have enough people for an on-site program, you can send individuals to one of our public workshops. Public sessions follow the same curriculum and timeline as in-house. We frequently host workshops in North America. You can also find a public workshop near you through one of our international partners.

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GLOBAL CLIENT SNAPSHOT

Master the art of clear, effective
business communication.

Resources on Clarity, Brevity

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416-928-3131
Toll-Free: 1-800-862-2429
info@mdctraining.com

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