Decoding Communication blends theory, application, and feedback, empowering you to adapt to diverse communication styles and forge stronger connections. Master strategic communication to gain a competitive edge in every interaction, from team collaboration to client engagement.
DECODING COMMUNICATION
Building better relationships through better communication.
The key to successful communication involves the ability to understand and be understood.
Teamwork and communication depend on each other. But what do you do when there is a breakdown in or between teams? We have surveyed thousands of professionals and built a three-part model to adapt communication to any audience. This goes beyond the ‘what’ of the message to ‘how’ it is relayed.
KEY BENEFITS
Speed up the exchange of ideas and information
Discover how to adjust your communication style in a complex and shifting communication landscape.

Adapt To Your Audience
Recognize and adapt to different communication preferences according to your audience.

Manage more effectively
Communicate more inclusively, ensuring that everyone is involved in the communication process.
LEARNING OUTCOMES

Identify Analytical, Visual and Interactive Communication Preferences
Understand differences in the various communication preferences to ensure everyone understands your message.

Improve Business Relationships
Adapt your preferred communication style to the style of others to help you sell, persuade, manage, empathize, listen and improve customer service.

Discover, Diagnose, and Treat Common Communication Issues
Learn strategies for bridging communication gaps and to avoid confusion, conflict and duplicated efforts.
Customize Your Learning Experience
Gather Your Team
Our expert facilitators bring world-class content to your organization or corporate event (Learning Retreats), ensuring a tailored and impactful experience.
SAMPLE SESSION OVERVIEWFLEXIBLE LEARNING FORMATS
You can experience Decoding Communication as a half day a session, or as a series of Microlearning sessions.
Virtual Instructor-Led Training
Bring team members together, no matter where they log-in from. Access live interactive learning sessions from anywhere! Our virtual sessions prioritize ongoing attendee engagement and peer-to-peer feedback with the flexibility of private practice spaces throughout. FLEXIBLE LEARNING FORMATS: Whether you have 30 minutes or 2 days back-to-back our virtual training sessions can be adapted to fit your schedule.
SAMPLE VILT SESSION OVERVIEWDevelop, Inspire and Empower Your Team
At your next conference or corporate learning event, let us “wow” your group. We draw from a catalogue of award-winning content and a global team of captivating facilitators. We will create an experience that will have immediate impact and will resonate with your team long after the session is over. We make learning to become a better speaker, writer or leader hands-on and fun. Your audience will walk away with powerful, effective and most of all practical techniques they can implement right away!
BITE-SIZED, INTERACTIVE, AND INSTRUCTOR-LED LEARNING
Organizations with microlearning report: 50% higher employee engagement and 17% greater job satisfaction. Featured Decoding Communication Micro-learning Session: How do you adapt to someone else’s communication preference? (1:1)
SAMPLE SESSION OVERVIEWCoaching
Benefit from communication skills coaching with our experts, addressing specific goals and challenges.
Empower Your Team As A Licensed Decoding Communication Facilitator
Unlock your organization’s potential by becoming a licensed facilitator to deliver our acclaimed workshops within your own walls. With Train-the-Trainer certification, you gain the flexibility to train your team anytime, anywhere, using instructors you already know and trust.
BECOME A LISCENSED TRAINERLearning with us doesn't end at the session close! We have a number of assets and add-on experiences to continue developing the practical communication skills introduced and practiced in the training. We offer pre- and post- session assets including: Self-assessments, Post-Training Meeting Agendas, One-Month Practice Plans, and more!
Customize Your Learning JourneyFREQUENTLY ASKED QUESTIONS
We have surveyed thousands of professionals and built a three-part model to adapt communication to any audience. This goes beyond the ‘what’ of the message to ‘how’ it is relayed.
Yes. We provide digital badges upon completion of all one- and two-day participants of our workshops by request. You can apply for Professional Development Units with it!
Teams/Organizations: Contact us for more details on bringing this transformative communication training into your organization.
Individuals: Check our Public Workshop Calendar page to find the next workshop near you!
Step 1: Take the course you want to be certified in (EITHER attend a public workshop OR participate in an in-house session that your company runs.)
Step 2: Go through an accreditation process with one of our master facilitators (typically 2-3 days).
Step 3: Do a dry run for some of your people and debrief with the master facilitator.
Step 4: Perform an optional co-teach with the master facilitator.
FIND A LOCAL
REPRESENTATIVE
Connect with trusted affiliates in your area. All of our affiliates are trained and certified in our workshops.
PUBLIC WORKSHOPS
If your organization doesn’t have enough people for an on-site program, you can send individuals to one of our public workshops. Public sessions follow the same curriculum and timeline as in-house. We frequently host workshops in North America. You can also find a public workshop near you through one of our international partners.
