The course materials were transmitted and explained clearly. Time allocated for practice was effective for theory into practice. I will endorse this course to my colleagues. I find the skills learned and practice in the course will improve my communication at work.

I had the opportunity to attend a 6 Hats workshop offered at my workplace by McLuhan & Davies. The trainer (Susan Lynne) excelled at transferring this methodology to our group in an engaged and very hospitable manner. This process map for “thinking / brainstorming” in group situations helps a team achieve better results in a more structured format. It ensures all ideas have been considered and the most logical outcome is pursued in a timely manner. We can finally say goodbye to those meeting bullies who hijack decision without considering everyone’s opinions/inputs.

I became a Six Thinking Hats® certified trainer to facilitate this workshop within our organization. Since then, I have been using and sharing the techniques with just about anyone who will listen. de Bono’s powerful toolset has transformed the way we think, innovate and collaborate at EllisDon.

LINKS™ was a great day spent. The ability to adjust my communication patterns to improve the quality of information I am conveying is a skill that will pay dividends for years to come. Thank you for the wonderful learning opportunity.

This course was fantastic. From the moment I walked into the facility I felt welcome and engaged to learn. Susan is easily one of a very short list of amazing trainers that I have had the pleasure to learn from.

Writing Dynamics is one of the most valuable and practical courses I’ve taken in my 25-year career! I highly recommend this course for anyone looking to write more clearly, efficiently and persuasively.

I really credit the Writing Dynamics™ course for getting me noticed by the Managing Director of Communications at the company that I work because when I came back from taking the course, she noticed right away that my writing had improved, which later helped me getting a new role on her team.

Since Writing Dynamics™, I’ve changed my approach to writing. The strength of this program is the macro focus through the planning process to the micro focus through editing. The other strong element is the practical application of new skills during the workshop. The trainer’s expertise and facilitation style also enhanced the learning experience.

“The Skilled Presenter™ was a fabulous course that I would recommend to anyone involved with public speaking and presenting. The course provided me with a safe environment to learn new skills, do self-evaluation and implement my learnings. Since taking the course I have noticed an increase in my confidence, and, through that boost, I feel empowered to present in any situation where I am called upon!”

Think on your Feet® is the cure for rambling speakers! Presenters can make their point much faster and managers can use the tools to help staff focus.

Think on Your Feet® provided me with the tools to confidently organize my presentations, emails and off-the-cuff Q&A responses to be more methodical and sound clearer to my audiences. The skills also transcend into my daily life too. Two days very well spent!

Think on Your Feet® was an amazing development experience! I learned tools that I can apply in formal and informal conversations and it helped me structure my thoughts to be a more effective and impactful communicator

The course was informative, but also fun and engaging. I am not someone who enjoys off the cuff presentations but this helped me be much more comfortable. The different types of practice helped to ease stress and allowed me to be ok with making mistakes. Heather made the course enjoyable and inviting. Her topics and approach were relatable. I would recommend this course to anyone who is delivering important messages quickly. Anyone who is in an environment that requires immediate responses or feedback. It is also very useful when we receive challenging questions.

The course was amazing. It is so useful…I loved how much we were able to practice and the feedback from the facilitator. One of the best courses I have taken in a long time. Great flow, facilitation was awesome. Everyone participated, which I haven’t seen in a lot of courses. Amazing experience, ability to breakdown things, provides constructive criticism and also assists when you are stuck.

Invaluable learning as a leader in education, more importantly, as a human amongst humans!

As someone with a lot of social anxiety when speaking to people, this course was life-changing… I felt so much more comfortable speaking and definitely improved my confidence. A huge shoutout to Perla for upping my confidence and giving me the space to learn and practice new skills.

Thank you for delivering such a great workshop. I found the time flew by. I appreciate how easy it is to use the tools and apply the concepts on the job. Lara is excellent in presenti­ng the concepts, facilitating our interactions and engaging with the group.

Pace of training , content and coach were excellent. Will definitely use the workshop material for more effective communication.

Very practical and intuitive program to improvise communication skills by adding plans and bridges to strengthen oral and written communication skills. Thank you!

This could really change the way we communicate in life.

Joanne was excellent. The way the workshop is divided with the practice and the logic was really beneficial. very interesting, interactive and dynamic.

I attended this workshop quite a number of years ago. It is the most useful workshop that has a long-lasting impact on my life. Whenever I am stuck with a speech, an email, or a write-up, some tips that I learnt from the workshop would pop up in my mind to help. I have been reading the email newsletters for years as well. They refresh my memory of the techniques with simple and practical examples.

The workshop was very well organized and the instructor was amazing. She was dynamic to people’s differences and supportive of different perspectives. The course was fun and engaging. Thoroughly enjoyed the class.

It was highly engaging, and I got to apply work experiences to the exercises, making the sessions immediately productive and impactful. Also, I learned more about the challenges other areas of the company share with my department, which made me feel less isolated or disconnected from the experiences of my colleagues.

I attended a company-sponsored 2 day workshop for Think on Your Feet several years ago and apply what I learnt to this day. The workshop is a great mix of fantastic content and easy to apply plans in day-to-day interactions. Above all, it provides ample time to practice, practice and practice! This time is seamlessly stitched into the entire workshop model striking a wonderful balance between learning and implementation. My biggest takeaway is that, at the end of the course, you not just have the tools to communicate effectively, but have also applied them in multiple scenarios and built proficiency in doing so.

I highly recommend this course to anyone looking to become a more effective communicator. You will learn and put into practice different techniques to present ideas with clarity, brevity, and impact. I wish I had taken this course years ago!

I really appreciated the guided structures in ToYF (Think on Your Feet®) that I can use to communicate confidently and with clarity.

Precise and usable tools that are very memorable to put into practice. One of the best trainings I have attended in 6 years…

I can honestly say that this was one of the best trainings I’ve ever attended. The instructor was fabulous and truly cared about what she was doing. There was an excellent mix of content and practice, which is oftentimes a very tricky thing to nail down. The exercises were FUN which helped me remember the key concepts from the training. I can tell you that what we learned in the training has stuck with me and has changed my thinking when I go into meetings or run into people.

Tracy Graf was motivating, inspiring, kind, and helpful. I have very good memories of the two workshops she held for us, and I continue to use the tips I learned in the workshops in my daily communication at work.

Think on Your Feet® has quite literally been one of the most useful workshops I have ever taken. I am so thankful to have been trained in this program so early in my career as it has given me the tools needed to communicate effectively in any situation. In fact, I landed my “dream job” thanks to the techniques I used from TF in my interview. My (now) director has told me that out of the other applicants, my interview stood out because I was clear, coherent and got to the point quickly. Think on Your Feet® really, really works!

I took the “Think on Your Feet” workshop several years ago, and remember thinking then, that it was the first workshop where I would immediately (and easily!) be able to put to use the tools we were given. The plans are concise and easily adaptable to any organization or culture. I have relied on them so consistently over the years that I hardly notice I am using them anymore – they have become so ingrained in my approach. The monthly tips are an added bonus, providing contextual examples to realistic scenarios. I keep them in a notes folder in my icloud, and refer to them often when I am explaining a TOYF plan to a coworker. I urge anyone hesitating to sign up for a workshop to take the plunge. I did, and have never regretted my decision – it was one of the biggest ROI in my career.

Great course for organizing your thoughts and speaking effectively.

I got a list of many techniques to improve my communication and persuasion skills. It completely blew it out of the water, beyond expectations. Very entertaining and informative.

Thank you so much for the Think on Your Feet® workshop I learned so much that is immediately applicable not only at work, but in all areas of life. Susan our facilitator was fantastic. Will definitely recommend to others!

I think this is a necessary course for everyone. It is enlightening!

Thank you,

Mariana

– Course was amazing, fun, and very informative
– Susan was a great trainer; very engaging
– easy to relate the information learned to work situations

I will highly recommend T.O.Y.F. to friends and colleagues looking to enhance their communication skills. I will definitely apply what I’ve learned going forward. Useful tips and tricks to help with those difficult, unexpected questions! Susan is a natural and made me feel comfortable in a larger group setting 🙂 Thank you, T.O.Y.F!!!!

The course was well-structured to give real life application of “thinking on your feet” strategies. Will definitely use these tactics in future customer engagement. The instructor was excellent!

Great practical training with results that can be applied instantly. Very engaging and fun!

Wonderful class; fast-paced and engaging. My next step is to practice the structures and plans learned.

I think Think on Your Feet is great. We dont often take time out of our busy lives to work on our skills and it gives you the opportunity to get better in a low-risk, high-reward environment.

The workshop was very well organized. The concepts/plans were simple to remember/learn yet their impact can be powerful. Very useful for me in my day-to-day work & life. Susan has a great command of the subject, supported by very good relevant examples. I will be recommending it to my colleagues.

The course has great application in the work place – I will easily integrate key strategies into every conversation and email without having to totally change the way I try to communicate. The course builds very well over the two-day period, with lots of time to practice and get feedback from colleagues. The diverse perspectives in the room enhance the course learning.

Well presented. Very engaging. Provided good ideas I can try to apply at work.

The program was excellent. The material was useful and immediately applicable. Susan Lynn (the trainer) is a masterful facilitator!

This workshop had the most significant impact on getting me to actually think on my feet. Highly practical and effective. I would recommend it to everyone, not just those who think they need it because there is something for everyone to gain. Susan was the best and really made the workshop.

Fantastic course lead by a most enthusiastic and capable instructor, Susan. I learned invaluable skills in quick thinking, effective persuasion and concise presentations. Very highly recommend the course!!! Will definitely take another course here.

Fantastic workshop! This has helped me understand tools to organize my thoughts for clear, impactful communication. I am excited to take what I learned and apply them in my current role!

Think on Your Feet® was really useful for organizing the chaos and creativity in my brain. I tend to get so flooded with ideas and they never come out of my mouth clearly. I’m so grateful to have some organizing principles and tools to put the creative ideas through.

The most challenging, enlightening and practical training session I have ever experienced. Highly recommended for anyone hoping to advance their career.

Great program with relevant, useful information that I plan to apply to my professional and personal life. Susan is a great instructor. Content was engaging and the class flowed well.

I took this course to prepare for multiple mini interviews for applying to the Ontario Veterinary College for the DVM program. I found the strategies were taught really well and were useful in structuring my thoughts and answers. I really think it will help me quickly think of answers and bridging will definitely help to buy me time and make me look thoughtful when thinking of the answers. It was fantastic and really worth it!

Great course! Very practical and learned many useful tips for communicating in business situations. The practice exercises were very useful and allowed the participants to become comfortable with putting the techniques into practice. I’ll recommend this course to others in my organization.

Great workshop.

– Practical theories and lots of opportunities to practice in a comfortable, no stress, small-group environment.

– Lots of fun

– Memorable and easy to apply at work and in everyday life situations

– Susan is a great facilitator, offering so many examples and prompting us to think of our own examples from our own workplaces.

Engaging, grounded, real-world applicable.

Wow – the entire experience was fabulous! The facilitator (Susan Lynne) was likely the best facilitator in any course I’ve attended. She was engaging, clear, provided great example and was very supportive in a vulnerable topic area. The content was structured in a natural plan and provided the practical application that so many courses lack. Thank you.

Having a structured approach to speaking takes a number of strategies, which I informally deploy and makes them more concrete and tailored. Also, I love the section on analogies! I always notice leaders in my organization using analogies and have struggled with coming up with them on my own. Great, practical tips!

Great workshop for so many reasons but will apply my learning and name 3 benefits:

1) INFORMATIVE – tools and tips galore!

2) PRACTICAL – lots of practice

3) FUN – activities, met new people, not at work 😉

Great course material. Great delivery from Susan (the Facilitator).

The workshop was great! Susan is a very knowledgeable instructor who dictates the pace of the session well. The workshop is well structured with a nice mix of information, presentation and group activity. The group games help a lot in embedding the course theories and highlighting how we can use them in everyday life. I would recommend this course to anyone looking to improve their conversation and discussion skills, especially at work.

Great course. Think on Your Feet® is very interactive and brings a system to participants so we could master the art of communication and message delivery.

Highly recommend it to anyone that wants to improve their verbal communications to bring clarity, brevity and impact.

Very great value in my future connections with colleague and employers. Very good approach; both one-on-one and as a whole group.

Very good course! Teacher is very good and is able to bring examples to get her point out. Material is very well organized. No overload of information. Great training!

I’ve learned some great tools as part of this course to take my presentation skills to the next level. There were lots of opportunities during the course to practice using these tools.

This course got me to think outside the box about forming ideas and showing them concisely. The group work was key — allowing theory to be put into practice.

Think on Your Feet® is so helpful for people of all industries and levels. It improves communication for everything from executive presentations to administrative assistance, improved gatekeeping and all levels in between.

Sally (the facilitator) was exceptional! I learned so much from her the last two days. The information presented was clear, relevant and applicable in my world. I hope/look forward to take more opportunities to learn from her again.

Learned a lot of great ideas to improve my communication skills and interpersonal interactions with co-workers and customers during the whole course. Darren did an excellent job presenting the material along with real life examples to help drive home the point.

I got a list of many techniques to improve my communication and persuasion skills. It completely blew it out of the water, beyond expectations. Very entertaining and informative.

The most effective aspects were the many practice sessions. There was a lot of great material to be learned and these helped to solidify and make me feel comfortable with them. As time progressed i was able to see a big improvement in the processes in which i structured answers to questions.

Very interesting course! I particularly enjoyed the interactive sessions and the instructor’s use of exercises within the courses that helped me better understand the material. The instructor also did real life examples during class showing the techniques really work! Would definitely recommend the course to others.

Darren was one of the best instructors I’ve ever had for a course at TI. He really made the course interesting and effective and on the fly was able to tailor it to the specific lessons each individual TIer was trying to get out of the course.

The workshop has a great framework to build up your skills through interactive exercises and apply new concepts right away. I love the way it is organized and how it was organized and facilitated.

The workshop’s key concept is how to think about the structure of an oral

presentation as you are speaking. This is tremendously useful. The workshop

does a good job of presenting one powerful technique.

The exercises were challenging and did a good job reinforcing the material.

The instructor was excellent: informative, engaging, and effective.

– Very informative

– Achieved my learning objective

– Taught in a very controlled; methodical way –> conducive to digesting/easily!

Great investment for personal and professional growth!

– Great energy and enthusiasm from the facilitator

– Nicely organized content

-Group work was helpful in reinforcing the learning

Thank you.

It will help with reinforcing theories. Teamwork works out in learning from others. The instructor, Susan Lynne, is engaging, smart and explained well. Very useful for work and my personal life. The book with key-cards is a great takeaway.

This course was excellent. It will allow me to structure thoughts and responses based on techniques I learned in the course.

Think on Your Feet® has definitely been on the back of my mind ever since I took the course! It’s made me share my story in different perspectives; as shown on the cube! This has kept me accountable for keeping an open mind to others’ stories, customer/mentor feedback and also keep new conversations interesting. When you’re at a networking event, you’re typically hit with the same questions and everyone’s expecting similar responses… but not from me 🙂

This development course was useful for a variety of reasons. It was well organized material that can be applied not only to speaking, but writing as well. The interaction and activity between participants was a great way to showcase the theory in practical, real world situations. Moreover, it helps build confidence and conviction when you need to deliver messages either verbal or written. Our course instructor, Susan, did a great job of making everyone feel comfortable and delivered the curriculum in a thought provoking way. I would recommend this course for anyone who is interested in building confidence or sharpening their communication skills.

When making presentations, I used to be unconfident during the presentation even if I have prepared for it. Think on Your Feet® provided me with a simple tool to structure my presentation and thoughts, scaling down the seemingly complex content to simple structures provided by Think on Your Feet®.

Think on Your Feet® taught more how to have more impactful conversations. The tools that are taught during the training are simple and Susan is an engaging facilitator. At the end of the course, I felt that I had an anchor to go to during conversations and felt in control during those 30-second elevator pitches. I would recommend this course to anyone that values their own development and the development of the employees in their organization.

The Think on Your Feet® workshop provided me with the tools to confidently organize my presentations, emails and off the cuff Q&A responses to be more methodically, sound and clearer to my audiences. The skills also transcend into my daily life too. Two days very well spent!

I now structure almost all written and oral presentations using the techniques I learned in the ‘Think on your Feet’ workshop.

I participated in this program in the winter as part of my on-boarding with my new company and I loved everything about this course. The instructor was knowledgeable and professional and the content was extremely useful. I only wish I had taken this course a few years ago when I just graduated from college.

Very useful. You learn a lot in two days that can be brought immediately back to work. It’s ideal for anyone who does a lot of public speaking or works with clients and colleagues. Definitely will recommend to my company.

The skills I learned in Think on Your Feet will be applied every day in my career. I work with a lot of clients and many times I am forced to answer questions I am not prepared for. After this course I saw immediate results and feel more confident when I’m put on the spot. It’s great for public speaking and it’s finally taught me to SLOW DOWN, collect my thoughts and be better on my feet. Thanks for the course! It was super helpful 🙂

Un des meilleurs séminaires auquel il m’ait été donné l’occasion d’assister. Facile à comprendre, facile à assimiler et aussi facile à utiliser dans toute situation.

Salespeople need to be able to think on their feet ‘everywhere and every time’. This programme helps them build that skill by fine-tuning their ability to structure their ideas and present them persuasively with clarity and impact. In short, Think on Your Feet® makes a difference.

Think on Your Feet® is the cure for rambling speakers. In meetings, presenters can make their point much faster. Managers can use the tools to help staff focus on issues of the day. Content experts can articulate their message in a manner that is listener-centric.

Mon métier de directrice marketing m’amène à trouver rapidement les arguments qui vont convaincre. Cette formation m’a donné une boîte à outils dans laquelle je peux puiser dans une situation de communication d’urgence par exemple pour m’adapter à un contexte, un profil d’interlocuteur, et à un thème.

Amazing course!

I took this workshop in October of 2015 and continue to use it every day. It helps me stay focused, structured and allows me to communicate with my colleagues efficiently. Loved it!